Operational Learning Workshop

Whether it is a failure, such as an accident, a release or a quality escape, or everyday successful work, the ability to learn from these events is not something organizations can take for granted. The ability to learn from operations is an integral element of improving future performance. This workshop will discuss how organizations can create the conditions to learn from and improve operations, whether it is a failure or a success. Through the use case studies and group exercises, attendees will leave with tools designed to increase operational transparency and facilitate innovation and problem solving.

What You’ll Learn

  • The importance of operational learning in creating resilient performance
  • How to coach Learning Teams to learn from successful and failed work
  • How to ask questions that elicit reflection about the sources of expertise in the organization
  • How to create solutions that support people in completing high-risk, complex work

Who Should Attend

  • Safety Managers
  • Managers & Supervisors
  • Human Resources Professionals
  • Project Managers
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Human Performance Fundamentals WorkshopProductive Safety Leadership